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Privacy Policy

1. Introduction

BZ BOTS attaches great importance to the protection of personal data and the privacy of users visiting its website.

This Privacy Policy explains how BZ BOTS collects, uses, stores and protects personal data collected through the website https://www.bz-bots.com, in accordance with applicable data protection regulations, including the General Data Protection Regulation — GDPR.

This website is a corporate and informational website. It does not currently allow users to place orders or make online payments.

2. Data Controller

The data controller is:

BZ BOTS

EURL — Single-member limited liability company

Registered office:

Parc d’Activité du Hindré

8 rue des Entrepreneurs

35310 Bréal-sous-Montfort

France

SIREN: 914 727 318

Email: [to be completed]

3. Personal Data Collected

BZ BOTS may collect personal data when users:

  • browse the website;
  • submit a contact form;
  • request information about a product or service;
  • send an email to BZ BOTS;
  • interact with analytics or third-party services used on the website.

The personal data collected may include:

  • first name and last name;
  • company name;
  • professional email address;
  • phone number;
  • country or location;
  • message content;
  • technical browsing data, such as IP address, browser type, device information, pages visited and browsing behavior.

BZ BOTS only collects data that is necessary for the purposes described below.

4. Purposes of Processing

Personal data may be processed for the following purposes:

  • responding to contact requests;
  • handling product information requests;
  • managing quotation or partnership requests;
  • managing commercial relationships with prospects, customers and partners;
  • providing technical or commercial information;
  • improving the website and user experience;
  • measuring website traffic and performance through Google Analytics;
  • ensuring website security;
  • complying with legal and regulatory obligations.

5. Google Analytics

The website uses Google Analytics, a web analytics service provided by Google, to measure website traffic and understand how visitors interact with the website.

Google Analytics may collect information such as pages visited, time spent on the website, traffic sources, approximate location, device type and browser information.

The purpose of using Google Analytics is to improve the website, understand audience behavior and measure the performance of BZ BOTS’ online presence.

Google Analytics may use cookies or similar technologies. When required by applicable law, these cookies are only placed after the user has given consent. Audience measurement cookies are generally subject to consent rules unless they meet strict exemption conditions.

Users can manage their cookie preferences through the cookie banner or cookie settings available on the website.

6. Legal Basis for Processing

Depending on the situation, personal data is processed on one or more of the following legal bases:

  • the user’s consent, particularly for non-essential cookies and analytics cookies where required;
  • the performance of pre-contractual measures, such as responding to a quotation or product information request;
  • the legitimate interest of BZ BOTS, in particular for business development, website security and service improvement;
  • compliance with legal obligations.

7. Data Recipients

Personal data collected through the website is intended for BZ BOTS and its authorized internal teams.

Data may also be processed by trusted service providers acting on behalf of BZ BOTS, including:

  • Odoo, for website operation and form management;
  • Google Analytics, for audience measurement;
  • IT, hosting, maintenance or communication service providers where applicable.

BZ BOTS does not sell personal data to third parties.

8. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected.

As an indication:

  • contact and information request data may be retained for the time necessary to process the request and manage the commercial relationship;
  • prospect data may be retained for a reasonable period after the last contact;
  • technical analytics data is retained according to the settings configured in Google Analytics;
  • cookies are retained according to the durations specified in the Cookie Policy.

9. Data Security

BZ BOTS implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

10. Users’ Rights

In accordance with applicable data protection regulations, users may exercise the following rights, subject to the conditions provided by law:

  • right of access;
  • right of rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability, where applicable;
  • right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, users may contact BZ BOTS at:

[email to be completed]

Users also have the right to lodge a complaint with the competent data protection authority, in particular the CNIL in France.

11. Transfers Outside the European Union

Some service providers used by the website, including Google Analytics, may involve transfers of personal data outside the European Union.

Where such transfers occur, BZ BOTS ensures that appropriate safeguards are implemented in accordance with applicable regulations.

12. Updates to This Privacy Policy

BZ BOTS may update this Privacy Policy at any time to reflect legal, technical or operational changes.

Users are encouraged to consult this page regularly.

Last updated: [date to be completed]

Cookie Policy

1. Introduction

This Cookie Policy explains how BZ BOTS uses cookies and similar technologies on its website https://www.bz-bots.com.

Cookies are small files stored on a user’s device when visiting a website. They may be used to ensure the proper functioning of the website, improve user experience, measure audience traffic or provide additional features.

2. Cookies Used on the Website

The website may use the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website. They enable basic features such as page navigation, security, form submission and website stability.

These cookies do not require user consent.

Analytics Cookies

The website uses Google Analytics to measure website traffic and understand how visitors interact with the website.

These cookies may collect information such as pages visited, browsing behavior, device type, browser information, traffic sources and approximate location.

These cookies are used only to improve the website and measure its performance.

When required by law, analytics cookies are placed only after the user has given consent.

Odoo Cookies

The website is operated through Odoo. Odoo may place cookies necessary for the technical operation of the website, including session, security and functionality cookies.

Odoo documentation states that when the cookie bar is enabled, Odoo can generate a cookie policy page listing default cookies, their purposes and examples.

3. Cookie Consent

When required by applicable law, non-essential cookies are placed only after the user has given consent.

Users must be able to:

  • accept cookies;
  • refuse cookies;
  • configure their preferences.

Refusing cookies must be as easy as accepting them.

Users may change their cookie preferences at any time through the cookie settings tool available on the website.

4. Managing Cookies

Users can manage or delete cookies through their browser settings.

However, disabling certain cookies may affect the proper functioning of the website or limit access to some features.

5. List of Cookies

To be completed after checking the exact cookies installed on the website:

Cookie / ToolPurposeProviderDuration
Odoo session cookiesWebsite operation, session management, securityOdooSession / variable
Google AnalyticsAudience measurement and website performance analysisGoogleVariable depending on configuration
Cookie consent cookieStores the user’s cookie preferencesOdoo / cookie banner providerVariable

6. Updates to This Cookie Policy

BZ BOTS may update this Cookie Policy at any time, particularly in the event of changes to the cookies used on the website.

Last updated: [date to be completed]

Terms of Use

1. Purpose

These Terms of Use govern access to and use of the website https://www.bz-bots.com.

The website is a corporate and informational website presenting BZ BOTS, its products, solutions, services and technical information.

By accessing or using the website, users agree to comply with these Terms of Use.

2. Website Access

The website is accessible free of charge to users with Internet access.

BZ BOTS makes every effort to ensure access to the website but does not guarantee uninterrupted, error-free or permanent availability.

BZ BOTS may suspend, restrict or modify access to all or part of the website at any time, particularly for maintenance, updates or security reasons.

3. No Online Sale or Online Payment

The website does not currently allow users to place orders or make online payments.

The information displayed on the website does not constitute a binding commercial offer.

Any purchase, quotation, technical validation or commercial agreement must be confirmed directly with BZ BOTS.

4. Website Content

The website presents BZ BOTS’ products, solutions, technical information, services and news.

The information provided on the website is for general information purposes only.

BZ BOTS reserves the right to modify, update or remove website content at any time without prior notice.

5. Product Information

Product visuals, technical descriptions, videos, drawings and specifications displayed on the website are provided for information purposes only.

They may vary depending on product versions, configurations, technical developments or specific customer requirements.

Users are invited to contact BZ BOTS to obtain confirmed technical information before making any purchase decision, quotation request or technical decision.

6. User Responsibilities

Users agree to use the website in accordance with applicable laws and regulations.

Users must not:

  • disrupt or attempt to disrupt the proper functioning of the website;
  • attempt to gain unauthorized access to the website, servers or systems;
  • introduce viruses, malware or harmful code;
  • extract, copy or reuse website content without authorization;
  • use the website for fraudulent, unlawful or harmful purposes;
  • damage the image, reputation or interests of BZ BOTS.

7. Intellectual Property

All content available on the website, including texts, images, videos, technical documents, logos, trademarks, graphics, icons, layouts and page structures, is protected by intellectual property laws.

Any reproduction, representation, modification, distribution, extraction or reuse of all or part of the website without prior written authorization from BZ BOTS is prohibited.

8. External Links

The website may contain links to third-party websites.

BZ BOTS has no control over these external websites and cannot be held responsible for their content, availability, accuracy, security or privacy practices.

9. Personal Data and Cookies

Use of the website may involve the collection of personal data and the use of cookies.

For more information, users are invited to consult the following pages:

  • Privacy Policy
  • Cookie Policy

10. Liability

BZ BOTS shall not be held liable for any direct or indirect damage resulting from access to or use of the website, inability to access the website, errors, omissions, interruptions, viruses or third-party content.

Users are responsible for taking appropriate measures to protect their devices, data and software.

11. Applicable Law

These Terms of Use are governed by French law.

In the event of a dispute, and failing amicable resolution, the competent courts shall be determined in accordance with applicable procedural rules.

Quotation & Commercial Terms

1. Purpose

These Quotation & Commercial Terms apply to quotation requests, information requests and commercial discussions initiated through the website https://www.bz-bots.com or directly with BZ BOTS.

The website is currently an informational website and does not allow online orders or online payments.

2. Product and Service Information

The products, solutions and services presented on the website are intended for professional customers.

Descriptions, visuals, videos, technical specifications and other information are provided for general information purposes only and are not contractually binding unless expressly confirmed in writing by BZ BOTS.

BZ BOTS reserves the right to modify product specifications, configurations, visuals, accessories or availability at any time without prior notice.

3. Quotation Requests

Users may contact BZ BOTS to request information, technical details or a quotation.

A quotation request submitted through the website does not constitute an order.

Any quotation issued by BZ BOTS is subject to technical and commercial validation.

Unless otherwise stated, quotations issued by BZ BOTS are valid for 30 days from their date of issue.

4. Orders

An order is considered final only after written acceptance of the quotation by the customer and written confirmation by BZ BOTS.

BZ BOTS may refuse or suspend an order in the event of incomplete information, technical incompatibility, payment issues, previous unpaid invoices, supply constraints or any legitimate reason related to the proper execution of the order.

5. Prices

Prices are stated in euros, excluding taxes, unless otherwise specified in the quotation.

Prices do not include VAT, shipping costs, customs duties, transport insurance, installation, training or any other additional service, unless expressly stated in the quotation.

6. Payment

Payment terms are specified in the quotation or invoice.

No payment is currently processed directly through the website.

In the event of late payment, late payment penalties may be applied in accordance with applicable French commercial law.

7. Delivery

Delivery terms, costs and estimated delivery times are specified in the quotation or confirmed by BZ BOTS.

Delivery times are provided for information purposes only unless expressly agreed otherwise in writing.

8. Warranty and Technical Support

Warranty conditions, technical support terms and after-sales service conditions may vary depending on the product, configuration or commercial agreement.

They are specified in the quotation, technical documentation or separate warranty terms where applicable.

The warranty does not cover normal wear and tear, consumables, improper use, lack of maintenance, unauthorized modifications or use outside recommended technical specifications.

9. Technical Validation

The customer is responsible for verifying that the selected product is suitable for the intended application, operating environment, pipe diameter, equipment configuration and technical constraints.

BZ BOTS may provide technical advice, but such advice is based on the information provided by the customer and does not replace professional assessment by the customer.

10. Applicable Law

These Quotation & Commercial Terms are governed by French law.

In the event of a dispute, the parties shall first seek an amicable solution.

Failing amicable resolution, the competent courts shall be determined in accordance with applicable procedural rules.